MTN Nigeria server breakdown on Saturday, a reliable source said may have cost the telecommunication giant within two hours an estimated N700 million.
It was also alleged that the newly listed company on the Nigerian Stock Exchange (NSE) contacted the Economic Financial Crimes Commission (EFCC) to investigate cybercrime which promoted N50,000 deduction for 128GB from customers whose phone numbers are linked to their account numbers.
Another source said that several MTN customers’ lines who obtained free data via *131*7*5*1*1# were blocked for 24 hours as the company continued to restore its failed data network.
MTN Nigeria server breakdown on Saturday, a reliable source said may have cost the telecommunication giant within two hours an estimated N700 million.
It was also alleged that the newly listed company on the Nigerian Stock Exchange (NSE) contacted the Economic Financial Crimes Commission (EFCC) to investigate cybercrime which promoted N50,000 deduction for 128GB from customers whose phone numbers are linked to their account numbers.
Another source said that several MTN customers’ lines who obtained free data via *131*7*5*1*1# were blocked for 24 hours as the company continued to restore its failed data network.
A twitter user, with handle@realfrancisanam had sent a tweet to MTN Nigeria support that, “ Some customers are getting 128GB for free. Some are even doing it more than once. Please try and do something about this. I would have done it but I don’t have MTN SIM card. Just try and block all their SIM cards.”
MTN Nigeria support thus replied on twitter that, “ Y’ello, thank you for contacting us and bringing this to our attention. Please provide sample phone numbers for prompt investigation.”
