The Nigerian Communications Commission (NCC) has sensitised consumers on telecom services and reassured of the full commercial launch of Fifth Generation (5G) in Nigeria.
The commission made this known at the ‘NCC Day’, held at the 17th Abuja International Trade Fair, Convention Centre, on Tuesday.
The News Agency of Nigeria (NAN) reports that the trade fair, which commenced on Friday has as its theme: “Creating an Export-Ready Market Through SME Digitalisation “.
The Executive Vice-Chairman, Prof. Umar Danbatta, said that 5G network would bring substantial network improvements, higher connection speed, mobility, and capacity, as well as low-latency capabilities to communications services in Nigeria.
Danbatta, represented by Mr Efosa Idehen, Director, Consumer Affairs Bureau, NCC, said that one of the licensees had launched the commercial 5G network on Sept. 18 in Lagos.
“The deployment will start from the state capitals and gradually extend to other areas across the state.
“It is important to state that the 5G network will bring substantial network improvements, including higher connection speed, mobility, and capacity, as well as low-latency capabilities to communications services in Nigeria.
“I am happy to inform you that one of the licensees has kicked off commercial launch in Lagos.
“Already, spectrum licences for the companies that will rollout service had been issued,” he said.
Danbatta said that NCC would provide a level-playing ground for operators to thrive, promote investment and delivery of innovative services to individual consumers, SMEs and big business owners by ensuring enhanced consumer quality of experience.
Earlier, the Director of Consumer Affairs Bureau, NCC, Efosa Idehen, said that the commission carries out its functions to ensure service availability, accessibility, affordability and sustainability for all categories of consumers.
Edehen, represented by Mr Clement Omeife, Head, Consumer Protection and Advocacy, NCC, said that the commission was working to resolve issues of incessant complaints on data depletion, among others.
“Currently, the commission is working on resolving the issue of incessant complaints on Data Depletion, as well as Fair Usage Policy on Unlimited Data Plan.
“Others are compensation policies of Service Providers and the hidden Terms and Conditions that apply to services in the industry,” Omeife said.
Mrs Doris Usman, a consumer, commended the NCC for bringing such gesture to the consumers and explaining to their understanding.
“I thank this commission for coming all the way to give us this awareness on telecom services and how we can use the opportunity to leverage on it,” she said.
