FAAN Appeals for Patience as ‘Go Cashless’ Programme Rolls Out in Lagos, Abuja Airports
The Federal Airports Authority of Nigeria (FAAN) has urged motorists and airport users to exercise patience and cooperate with officials as the newly introduced ‘Go Cashless’ access system takes effect at Murtala Muhammed International Airport, Lagos, and Nnamdi Azikiwe International Airport, Abuja.
The authority said the initiative, which commenced on March 1, aligns with the Federal Government’s broader cashless policy directive aimed at improving transaction efficiency and transparency.
FAAN acknowledged that the first day of implementation saw traffic congestion at airport access gates, largely due to last-minute registration by motorists who had not obtained their Go Cashless cards ahead of the rollout.
Despite prior publicity, notices, and repeated announcements encouraging early registration, a significant number of users opted to sign up at the gates, creating pressure on toll lanes and resulting in temporary gridlock.
While noting that some initial adjustment challenges were expected with any major system transition, FAAN expressed empathy for the inconvenience experienced by airport users.
To ease the situation, the authority has deployed additional personnel to access gates, increased registration points, and strengthened on-ground coordination to improve traffic flow and processing speed.
FAAN reiterated that the transition is designed to deliver long-term benefits, including faster processing times, improved transparency, reduced risks associated with cash handling, and a more efficient airport environment.
The authority therefore encouraged motorists who are yet to obtain their Go Cashless cards to take advantage of the expanded registration support and plan ahead for future visits.
FAAN reaffirmed its commitment to delivering a safe, efficient, and world-class airport experience, calling for continued cooperation from the travelling public as the new system stabilises.
