PalmPay outlines safety tips to beat fraudsters
“Fraudsters are not ready to take a break from their schemes..."
PalmPay, a fintech company, has restated its commitment to safeguarding the finances of its over 35 million users from fraudsters.
Its Head of Marketing and Communications, Mr Femi Hanson, said this in a statement on Wednesday in Lagos.
Hanson noted that the company had outlined safety tips to be observed in the new year to keep users’ accounts and funds safe and secure.
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Highlighting the safety tips, he stressed the need for users to activate the night guard feature on their PalmPay app to add extra security and verification for transactions made at night.
Hanson also emphasised that users should enable the transaction guard feature on their PalmPay app to add an extra layer of security for transactions exceeding a set threshold.
According to him, fraudsters are deploying sophisticated tactics such as phishing attempts, fake websites, and giveaway scams to take advantage of unsuspecting victims.
“Fraudsters are not ready to take a break from their schemes as they remain on the prowl to exploit unsuspecting victims,” Hanson said.
He noted that other safety tips included reporting fraudulent transactions immediately, staying updated on safety messages, verifying all transaction platforms, and signing up for PalmPay wallet shield.
Hanson emphasised the importance of being cautious when receiving calls, emails, or SMS requesting sensitive information, as PalmPay would never ask for such details.
He also stressed the need for users to regularly review their account transactions and report any suspicious activities to the company’s customer support team.
“By following these safety tips, PalmPay users can ensure their financial security and protect themselves from fraudulent activities.
“PalmPay will continue to show commitment by providing a secure and reliable platform for financial transactions for users,” he said.
Below is the full text of the safety advisory fro PalmPay
As we step into the new year, fraudsters are not taking a break from their schemes to exploit unsuspecting victims. From phishing attempts to fake websites and giveaway scams, their tactics are becoming more sophisticated.
With over 35 million users, PalmPay remains committed to safeguarding your finances. To protect yourself and your funds this new year, here are 10 essential tips to keep your PalmPay account secure:
1. Activate the Night Guard Feature: Enable the Night Guard feature on your PalmPay app to add extra security and verification for transactions made at night.
2. Set-up Transaction Guard: Enable the Transaction Guard feature on the PalmPay app to add an extra layer of security for transactions exceeding a set threshold.
3. Beware of Phishing Attempts: PalmPay will never ask for your password, PIN, or sensitive details via phone calls, emails, or SMS.
4. Use Strong Passwords: Lock your devices and accounts with strong PINs, passwords, or biometric authentication.
5. Enable Two-Factor Authentication (2FA): Add an extra layer of security by enabling two-factor authentication on your PalmPay account.
6. Keep Your Password Confidential: Never share your account password with anyone, including family and friends.
7. Report Fraudulent Transactions Immediately: Use PalmPay’s in-app reporting tools to quickly flag and resolve fraudulent transactions.
8. Stay Updated: For up-to-date safety messages, view the in-app security center and follow verified PalmPay social media accounts.
9. Verify All Transaction Platforms: Thoroughly investigate the transaction platform to ensure legitimacy before completing the transaction.
10. Sign-up for PalmPay Wallet Shield: Enjoy compensation for direct losses caused by unauthorized transactions when you sign-up for PalmPay Wallet Shield.
But as always, you can contact our customer support team via [email protected].
Stay vigilant and let’s make this new year a safe and secure one together.
